Terms & Conditions

At 0ne Academy Shop, we provide a variety of digital subscriptions, software, and online services.

Please note that we are not the official distributor of most of the products listed on our platform. We purchase products/services from authorized sources, vendors, or third-party suppliers and resell them to our customers.

All prices, offers, and product availability may change at any time without prior notice.

We always try to provide accurate product descriptions and updated pricing. However:

• Prices may change due to supplier updates, currency changes, or service availability.
• Customers are requested to confirm the latest price with our support/admin before making payment.
• Some products may have different versions, durations, or usage limitations.

• Warranty terms vary depending on the product/service.
• Warranty duration and conditions will be mentioned before or during delivery.
• Products marked "No Warranty" or "No Support" will not receive after-sales service once delivered.
• For products under warranty, we will provide support within the mentioned warranty period.

Warranty does not cover issues caused by:

• Customer misuse or mishandling
• Device-related problems
• Violation of product usage rules
• Password changes, account sharing misuse, or unauthorized modifications
• Support may occasionally change or be limited depending on supplier/service changes.

Our support team is available from: 10:00 AM – 10:00 PM (Bangladesh Time)

We always try to solve issues as quickly as possible. However, since these are digital services, support may take:

Customers are requested to remain patient during unexpected delays or technical issues. We may also provide remote support through:

Since we mainly sell digital products/services, delivery is completed through:

• There is no delivery charge for digital products.
• For physical products (if available), shipping charges may apply.

Customers must provide correct contact information (email/WhatsApp/etc.). We are not responsible for delivery delays caused by incorrect information provided by the customer.

Orders can only be canceled if 0ne Academy Shop fails to deliver the purchased product/service. If delivery is not possible, customers may choose:

• A replacement product of equal value, or
• A refund (if applicable)
• Once a product/service is successfully delivered, cancellation or refund is not applicable unless mentioned otherwise.
• Replacement requests are only accepted if the delivered product is proven invalid or not as described.

Before purchasing, customers must understand:

• Product features
• Warranty policy
• Usage limitations
• Validity period

After purchase, complaints outside the mentioned terms will not be accepted.

Some services depend on third-party providers.

If a third-party service changes rules, pricing, or access methods, 0ne Academy Shop will try its best to provide an alternative solution but cannot guarantee uninterrupted service in every situation.

0ne Academy Shop reserves the right to modify or update these Terms & Conditions at any time without prior notice.

The latest updated version published on the website will be considered effective immediately.

For any issue, support, or order-related queries, please contact us through our official WhatsApp, Messenger, or Email support channels.

We are committed to providing quality service and reliable support to all our customers.